Frequently Asked Questions

Helio Lending will set up a direct debit withdrawal every pay cycle from the borrower’s bank account.

Once the value of your collateral drops below an agreed level you will be notified by text and email that you can either:

  • Deposit any accepted coins into your wallet to increase your collateral
  • Pay down the loan by depositing fiat funds
  • Sell some of your collateral

Need more help?

Contact us below and we will reply directly

Name (required)

Email (required)