Privacy Policy for Helio Lending Crypto Wallet App

Effective Date: December 1, 2024

1. Introduction

At Helio Lending Crypto Wallet App ("we", "our", "us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using the Helio Lending Crypto Wallet App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and other information you provide during account registration.
Transaction Data: Information about your crypto transactions, wallet addresses, and interaction with the lending features.
Device Information: Information about the device you use to access our app, including IP address, browser type, and operating system.
Usage Data: Data regarding how you use our app, including features accessed and interaction patterns.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our services.
To personalize your user experience.
To process transactions and provide lending services.
To communicate with you, including for customer support or important updates.
To comply with legal and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

To service providers who assist us in operating the app and providing services (e.g., payment processors, cloud storage providers).
To comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.
In case of a business transfer, such as a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction.

5. Data Security

We employ industry-standard security measures to protect your personal information, including encryption and secure access protocols. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access the personal data we hold about you.
The right to request corrections to any inaccuracies in your personal data.
The right to request the deletion of your personal data, subject to certain limitations.
The right to object to or restrict certain processing of your data.

If you wish to exercise any of these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@heliolending.com

Email: contact@heliolending.com