Frequently Asked Questions

Yes, we welcome your call or email. You can contact us on:

  • support@heliolending.com

We’re based in Melbourne, Australia. We check our phones and email early and late. So if we don’t answer straight away, it’s likely because we are asleep.

Yes, while you have an active loan with Helio Lending, you still own your crypto. It is stored in your name in a cold storage wallet, where it is insured, and cannot be traded.

We completely understand that our borrowers want to know their crypto is safe and secure during their loan. So we make sure it is safe and secure.

Yes, your crypto is secure during your loan. Your crypto is secure because:

  • it is stored in a cold wallet;
  • it is insured; and
  • no-one can trade your crypto.

We completely understand that our borrowers want to know their crypto is safe and secure during their loan. So we make sure it is safe and secure.

Yes, your crypto is insured during your loan. Also, we keep it in a cold wallet where it cannot be traded.

We completely understand that our borrowers want to know their crypto is safe and secure during their loan. So we make sure it is safe and secure.

Full FAQ's

How a Cryptocurrency loan works


Apply

Apply

Apply for an instant cryptocurrency backed loan. Get same day approval and lock in your terms.

Crypto transfer

Transfer

Transfer your collateral to our unique secure storage address. We then transfer Fiat currency straight into your bank account.

Repayments

Service

Make monthly repayments. At the end of your term, finalise your loan and receive your cryptocurrency back or refinance your loan.

Testimonials


A Unique Lending Service With Unmatched Benefits


Helio Lending Other lenders
Same Day Approval
International Lending
BTC, ETH, XRP and LTC Loans
Insured Custody
No Exit Fees or Establishment Charges
No Token / Membership

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